Monitoring - Commvault Engineering worked closely with AWS Support to resolve this issue and restore normal backup operations. AWS identified the root cause and confirmed that the requirement change responsible for the errors has been rolled back. Backups are now completing successfully, and we are closely monitoring backup jobs to ensure continued stability and successful execution.
Jun 12, 2026 - 03:52 UTC
Jun 12, 2026 - 03:52 UTC
Identified - We are currently addressing an issue affecting some AWS VM backup jobs. Impacted jobs may fail during processing due to a signature validation error encountered while accessing data through the AWS API.
While we are working with AWS on the root cause we are actively deploying a fix on our end to work around the issue to the affected systems. We will provide another update once the deployment is complete and service has been fully restored.
https://kb.commvault.com/article/?id=KA-200667
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Jun 11, 2026 - 14:11 UTC
While we are working with AWS on the root cause we are actively deploying a fix on our end to work around the issue to the affected systems. We will provide another update once the deployment is complete and service has been fully restored.
https://kb.commvault.com/article/?id=KA-200667
We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.
Jun 11, 2026 - 14:11 UTC
Endpoint
Operational
West US 2
Operational
Office 365
Operational
West US 2
Operational
Database
Operational
West US 2
Operational
VM & Kubernetes
Operational
West US 2
Operational
Web Portal
Operational
West US 2
Operational
Active Directory
Operational
West US 2
Operational
Usage & Metering
Operational
West US 2
Operational
Dynamics 365
Operational
West US 2
Operational
File & Object
Operational
West US 2
Operational
REST API
Operational
West US 2
Operational
VM & Kubernetes
Operational
West US 2
Operational
Dynamics 365
Operational
West US 2
Operational
File & Object
Operational
West US 2
Operational
Office 365
Operational
West US 2
Operational
Web Portal
Operational
West US 2
Operational
Usage & Metering
Operational
West US 2
Operational
Endpoint
Operational
West US 2
Operational
Database
Operational
West US 2
Operational
Active Directory
Operational
West US 2
Operational
REST API
Operational
West US 2
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance